Cookie Statement

What are cookies?

If you visit any of Mainfreight’s websites (mainfreight.nl, mainfreight.com, owenstransport.com.au,  chemcouriers.com, owens.co.nz, mainchain.net, dailyfreight.co.nz, mainfreightcareers.com) or the Mainfreight Mobile application (the “Service”), we use cookies. Cookies are small text files, which we store on your computer, phone or tablet. Information about your website visit is being stored in these files. We will always place these cookies in accordance with the current legislation and regulations on personal data, including the General Data Protection Regulation and the Telecommunications Act. Since we may change the content on our website and of the Cookie Statement at any time, we recommend that you check these on a regular basis. This Cookie statement dates from August 2020.

Why does Chemcouriers use cookies?

We use several kind of cookies for the following purposes:

• Functional cookies: to make our website work properly;
• Analytical cookies: to analyze the use of our website;
• Tracking cookies: to offer you personalized offers.

In this cookie statement, we explain what each of these types of cookies involves.  For some types of cookies, we engage the services of other companies. In this case, we refer you to the website of the company in question, where you can read how they process the information.

Functional cookies: to make our website work properly

We always place functional cookies. These are necessary for the website to work properly. Your consent is not required for these cookies, as the purpose of these cookies is to improve the performance of the website. For example, we may use these cookies to store your login details or your language preferences. In addition, we use these cookies to ensure that you not always have to provide the same information whenever you visit our website. These cookies are therefore placed by default and will not be deleted if you do not accept the cookies.

The legal ground for placing these kind of cookies is: legitimate interest.

Analytical cookies: for website analysis
 

We use analytical cookies to analyze how visitors use our website. This information gives us the opportunity to improve our services, products and information. The purpose of these cookies is to improve the performance of the website. We use these cookies to store the following information (this list is not exhaustive):

• The amount of time you spend on our website;
• The type of device you are using (PC/laptop, phone or tablet);
• The type of web browser you are using;

The following external parties may be used to set cookies during your visit:

Google
Through our website, cookies are being placed from the American company Google as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

The information Google collects is anonymized as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google on servers in the United States. Google maintains the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Google’s Privacy Statement tells you how Google uses the information.

As we set up Google Analytics in accordance with the privacy legislation, no prior consent from you is needed.

The legal ground for placing these kind of cookies is: legitimate interest.

Hotjar
In our Mainchain portal, cookies are being placed from the Maltese company Hotjar and stored in Ireland. We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

For the placement of these cookies, no consent from you is needed, as the purpose of the placement of these cookies is to improve the website.  The legal ground for placing these kind of cookies is: legitimate interest.

Hotjar’s Privacy Statement tells you how Hotjar uses the information.

Tracking cookies: to track the effectiveness of our ads

Only in case you have given us consent in advance, we will we place tracking cookies for commercial purposes. These cookies help us to analyze the effectiveness of advertisements. The following external systems may be used to set these kind of cookies during your visit:

Google
Through our website, cookies are being placed from the American company Google as part of the "Adwords"- and “Doubleclick” service. We use these services to track visitors across websites. The intention is to display ads that are relevant and engaging for you.  Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained information from these cookies, for other Google services.

The information Google collects is anonymized as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google on servers in the United States. Google maintains the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Google’s Privacy Statement tells you how Google uses the information.

The legal ground for placing these kind of cookies is: consent.

Changing or deleting your cookie settings

Here you will find an overview of all cookies we may place, with what purpose, and the duration of how long we store these files.

The cookies are stored on your device and transmitted from it to our website. Therefore, as a user, you also have full control over the use of cookies. By changing the settings of your browser, you can deactivate or limit the transmission of cookies. Cookies already stored can be deleted at any time via the help function of your browser. This can also be done in an automated process. So in case you have given consent for placing specific cookies in which consent is needed, it is possible for you to withdraw that consent at any time.
 

Questions and contact

For further information about this cookie statement, your rights or the processing of your personal data in other respects you can contact us:

Mainfreight Holding BV
FAO Data Protection Officer
Industriestraat 10
7041 GD ’s-Heerenberg
The Netherlands
privacy@eu.mainfreight.com